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2011 KIA SORENTO Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	828924
Internal NHTSA #	10366885
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SORENTO
Model Year	2011
File date	17/11/10
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	My 2011 kia sorento's rear sunroof shattered. I went to open the main sunroof it shuttered then i heard a pop. The entire rear section shattered i was less than a mile from a local kia dealership (pinehurst kia) i left the car with the service dept i was contacted later that from the dealership i was told that glass was not covered and that they felt that nothing was wrong with there product. I contacted kia directly and was told glass was covered then i was called back from kia stating that the repair would not be warranty $1280. 00 was the cost for repairs> i was advised by the service director that the proper repair would include glass replacement and i should replace the frame housing. I found other cases of this same problem with the rear sunroof glass shattering at least nobody's been hurt yet. Is kia waiting for someone to be injured before addressing this problem?
Vehicle Mileage at Failure	8800
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PINEHURST, NC
VIN pattern	5XYKUDA2XBGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JS1N141A8G2101070 MPB7XXMXJ7GK46237 3N1CN8FV5ML921285 KMHH551CVJU051492 2HGFC2F88MH541696 5HD1FDV194Y718706 JE4LD2132JZ019822 SALAG25417A418975 1G1ZA5E01AF278603 1N4AL3AP5GN357976 55SWF4KB3HU227922 WVWZZZ9NZ5Y116159

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2011 KIA SORENTO Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2011 KIA SORENTO Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?