| Issue ID | 1300823 |
| Internal NHTSA # | 10887363 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 17/07/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The front and rear drivers side door locks are not working properly. Unable to open door from outside. In the rear i am unable to open door from outside or inside. This is a safety and security issue. If i were in an accident my kids or passengers would be trapped in the back. From exploring on the internet kia executives are aware of this. Does it take a serious injury or fatality to get kia to respond to this defective part. Inside lock was replaced under warranty (last day of warranty, on a saturday) that evening car would no longer open from outside. I called on monday and was told vehicle was out of warranty, outside lock was fine until dealership work on inside mechanism. |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRAINTREE, MA |
| VIN pattern | 5XYKTDA11BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |