| Issue ID | 1300558 |
| Internal NHTSA # | 10886121 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 27/05/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | 2 months ago, my driver side door would not open. It doesn't open from the outside with the automatic key nor if you put the actual key in the lock does it open. I have to continuously climb into my car from the passenger side door or leave the window rolled down and unlatch the car door from that way of entry. On saturday, july 16th, i was transporting my son and three friends from baseball game and they couldn't get out of the backseat!!! Not only could i not get them out from the outside but now they cannot remove themselves from the inside as well!!! So now all doors except the passenger side door are not in working order!! This is a major safety issue! These boys and myself had to climb out through the passenger side door to get out of the car. What is we were in an accident? What if our car was submersed in water in a lake, river or ditch? What if our car was on fire? We would have no way to escape and we would all have died!! This cannot be a coincidence that first the drivers door doesn't unlock and now 3 out of 4 doors in 3 months do not work?? This is a travesty and kia is responsible for this and needs to recall the car and fix these doors before someone(s) dies from these faulty doors! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH ST PAUL, MN |
| VIN pattern | 5XYKT3A10BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |