| Issue ID | 1292801 |
| Internal NHTSA # | 10876104 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 18/06/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I have been having problems on and off with my remote key not locking or unlocking the doors. I've taken my car in for oil changes and have complained about the issue, but service was unable to duplicate this issue. It is still an issue. My main complaint is today i'm in for service because my driver side door will only open from the inside. I'm being charge $475. 00 for a latch replacement . I am seeing on the web that multiple people are having the same problem with one or multiple doors on their kia vehicles. Kia has not done a recall. I did make a formal complaint to kia consumer affairs today. This is s big safety issue. Some folks have been locked inside their vehicles as well, |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LANSDALE, PA |
| VIN pattern | 5XYKT3A14BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |