| Issue ID | 1256771 |
| Internal NHTSA # | 10822485 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 16/01/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The driver's side door will not open from the outside. This happened while the car was stationary. I got out of the car in a parking lot and the door was working fine. Came back 5 minutes later and it no longer works. Same issue with the rear driver's side door. Cannot open it from the outside or the inside since the child safety lock is engaged. It is incredibly unsafe to not be able to get into the car in an emergency not to mention the inconvenience of having to climb through from the passenger side. The dealership wants $660 to fix the problem. I think that is ridiculous and from what i've read it sounds like many other people are having the same issue. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUGUSTA, GA |
| VIN pattern | 5XYKT4A11BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |