| Issue ID | 903947 |
| Internal NHTSA # | 10445642 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 16/12/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I bought my 2011 sorento sx awd 2 months ago and have had nothing but problems with it. The dealer has aligned the car 3 times for pulling to the right, it still does it. My biggest issue is the vibration and groan sound i get when driving at 57mph. The sound is a resonating and annoying sound which goes up and down and seems to subside after 60mph and get bad again at 80mph. The dealer has balanced the new tires 3 times, swapped the drive line with another sorento and it didn't improve it at all. They placed a new drive line and it made it worse. I have opened a trouble ticket and a case number with kia customer support but they have said the issue is an inherent characteristic of this vehicle. Not acceptable by me. Kia corp needs to find a solution for this issue. I am wondering if anyone else has had a similar issue and have a fix for it. |
| Vehicle Mileage at Failure | 2700 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHANDLER, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 57 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |