| Issue ID | 901966 |
| Internal NHTSA # | 10443949 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 02/05/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I have taken my 2011 kia sorento in 3 or 4 times to see if they can find out what is wrong with the suspension. They did a visual inspection and said all looks good. They have refused to do anything to my vehicle. The mechanic agreed with me, on the rough ride. The vehicle bounces all over the road. Kia did change the suspension in oct of 2011 on all new sorentos. Which tells me they know there is a problem with the old ones. Also if you look online it appears a lot of people who bought sorentos in the beginning are complaining about the rough ride. Kia needs to do recall on all older models and up grade them. (this is from autoblog. Com: kia noticed this ride quality issue and decided to take the costlier dfd dampers and employ them not just on the new sx model, but across the model's entire range beginning in the fourth quarter. While kia officials we spoke with at an atlanta press event this week stopped short of admitting that the sorento's ride quality has been an issue, they did note that once engineers sampled the dfd setup on the sx, they liked the ride so much they decided to institute the new units on all sorentos.) |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOMBARD, IL |
| VIN pattern | 5XYKU4A28BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |