| Issue ID | 793651 |
| Internal NHTSA # | 10334297 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 01/04/10 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | 2011 kia sorento 4-cyl ex alignment issue: purchased auto 3/27/10 and noticed the next day that the car drifts to the right. Was told to wait 30 days (or 1000 miles) for break-in period. The dealership did an alignment on 5/5/10; they then straightened the steering wheel on 5/6/10; and tightened the specs on 5/7/10. They could not fix the problem. I took it to another kia dealership in akron on 5/19/10, and they rotated the front tires and did another alignment--they couldn't fix the problem either. The car still drifts to the right. I am working with kia corporation to try to find a fix, but felt the information was important to nhtsa should other complaints be received on the same problem. |
| Vehicle Mileage at Failure | 85 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, OH |
| VIN pattern | 5XYKU3A15BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |