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2011 KIA SORENTO Suspension Problems, Complaints and Defects

Issue ID	1162669
Internal NHTSA #	10691561
Manufacurer	Kia Motors America
Brand	KIA
Model	SORENTO
Model Year	2011
File date	11/09/14
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	at approximately 9 a. M. On september 11th 2014 my family and i were traveling eastbound on 66 from front royal virginia to the dulles airport . My boyfriend [xxx] was driving at the time and i was seated behind him next to our 3 year old daughter. We were traveling in the left lane of 66 at about 70 miles an hour when all of a sudden our vehicle went wildly out of control. We fishtailed, went through the right lane of 66 all the way across, slamming us head on into the dewey wall and guardrail. I was violently jolted forward and smashed my face into the back of the driver seat. I was taken by ambulance to fraquier co. Hospital. I suffered multiple nasal fractures and 2 abrasions to my nose and gash on my knee. I required a ct scan, stitches, and my nose to be reset. I had black eyes, severe head aches and swelling for several weeks. The axel in the rear passenger, behind the driver side, had snapped cleanly at the weld. There was no major rust and no jagged edges on the break. There was also no dent or damaged to the scrape plate as found by auto repair shop. Indicating the car had not been driven roughly. It is believed by both the auto repair shop and is written in the police report as a manufacturer's defect. My family and i could have been killed, luckily my 3 year old daughter was ok even though she still talks about the incident. I was on my way to the airport for my grandfather's funeral which i missed. My nose will also require rhinoplasty to be completely fixed. I had a look at the part myself and have pictures in can't believe my eyes, i am aware that there have been problems with the front axles of these vehicles. The incident has left me with severe anxiety. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	50000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	FRONT ROYAL, VA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JYARJ06E87A035764 1G1FB1RS4M0101264 KMHK1817HLU562554 JN100RS13U0102469 7A8CJ0H0701019284 2C4RC1FG4LR149241 W0L0SDL68D4222640 58AGZ1B14LU077620 5N1AZ2MH5HN154350 WDB1240831F110790 JN6BE6DS9P9076067 JM1BK143171617859

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2011 KIA SORENTO Suspension Problems, Complaints and Defects, Recalls and Failures

2011 KIA SORENTO Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?