| Issue ID | 1090854 |
| Internal NHTSA # | 10615871 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 12/02/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | 2/12/14 was the date that i purchased this vehicle. I have hated every minute of it since. It kept sounding like stuff was falling off the bottom of my car. I took it in and here both the front struts are out. Then to find out they where out before i even bought the vehicle! I have been waiting months for kia to get the parts in this country to have my car fixed! Since then i have been stuck driving my new/used vehicle with no struts. Without the struts working that alignment is off which causes the vehicle to pull. I have two young children that ride in this vehicle plus i drive 25 miles to work and 25 miles back every day. I call kia and the dealership to check on the parts order and all they can say is they are back ordered..... Well, if it is a 2011 and parts are back ordered so far i have to wait months to get them, something is wrong. Struts should not have to be replaced this soon on a car. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTBY, WI |
| VIN pattern | 5XYKT4A17BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |