| Issue ID | 1591648 |
| Internal NHTSA # | 11243534 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 30/04/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I am having problems with the front doors on the driver and passenger side. The doors are inoperable and do not open from the outside. I have to open the back door and reach inside handle to open the front doors. This is a safety issue as i worry that eventually all of the doors will stop working. I have read online that many people have had the same issue. Apparently, there is a plastic mechanism inside the door frame that fails at some point. My wife contacted kia concerning the issue and was told there was no recall at this time. The dealership has quoted over $300 to repair one door. This should not cost the consumer as this is obviously a manufacturer defect. Please provide assistance with this matter. Thank you. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROWLETT, TX |
| VIN pattern | 5XYKUDA27BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |