| Issue ID | 1389813 |
| Internal NHTSA # | 11003481 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 20/09/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | In late 2013 my driver side door would not open from the outside. Then the drivers side back door would not open from the inside or out. Then the passenger door would not open from the outside. We got this fixed because my mother is eldely and needed to be able to easily open her door. This was a cost of 600. 00. To fix the back door they were going to charge an addtional 600 or more depending on if they broke the door panel , we would have to replace that at our own cost today my passenger back door stopped opening from the outside. My son has to climb over the seats to let his brother in. What if there was an accident in water or a fire and my children were unable to open their doors . This is unacceptable. This is no doubt a safety concern. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAINESVILLE, TX |
| VIN pattern | 5XYKT4A19BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |