| Issue ID | 1269936 |
| Internal NHTSA # | 10850646 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 20/03/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | About 1 month ago, jan/feb of 2016 the passenger side front door handle just stopped working, as far as opening the door from the outside is concerned. The same exact thing just happened today, march 20, 2016, to the driver's side front door. Both outside latches are inoperable. The first incident happened in my driveway, the second happened in the parking lot of our church. I am married with 7 kids, 5 of whom drive, and have never, never, had a door latch break on the many vehicles owned over time. This is not a coincidence, this is an item that has to be recalled. The vehicle is nice, but with recalls or problems to the shift lever, air bags, rear rotors, etc., etc..., why isn't the nhtsa taking a closer look at all the short cuts and/or dysfunctional parts kia is using to get their car to market quicker. We are the car's 2nd owner, so kia will not even honor it under the 7year/100,000 mile warranty. Our vehicle is not quite 5 years old with approx. 90,000 miles. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW KENSINGTON, PA |
| VIN pattern | 5XYKUCA15BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |