| Issue ID | 1350327 |
| Internal NHTSA # | 10946537 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 09/01/17 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | On 1/16/2017 i went to a dr appointment. When i came out i unlocked the car and the outside handle on the driver's side door wouldn't work. The door was unlocked but the handle would not work. I had to go into the car from the passenger side and climb over to open the door from the inside. This was not easy as i am a short 67 year old woman. Took the car into a mechanic and he had to order the entire latch assembly $243. 50. I checked on the nhtsa site and there are so many other cars that have had this safety issue also. It looks like that this problem is becoming a bigger problem as our cars age. Hopefully my other doors won't break also as was the case for several other owners. Please look into this extremely potentially dangerous issue and have kia issue a recall. Thank you for your time. |
| Vehicle Mileage at Failure | 47500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BREA, CA |
| VIN pattern | 5XYKU4A26BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |