| Issue ID | 828986 |
| Internal NHTSA # | 10366938 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 10/10/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Purchase used 2011 kia sorento with less than 12,000 miles from dealership. Car was making loud noises 2 days after purchase in the front of the vehicle. Took it in it was the power steering pump which needed to be replaced. After it's replacement less than a week later the problem started up again. Dealership said it wasn't bleed properly and had air in the system. After they bleed the pump the noise starts up next day. Now they have two replace the pump again. However they don't have the part in stock. After driving around for a week waiting for the part to arrive the car has been pulling when i drive and the wheel seems stuck when i try to turn. I feel it's extremely unsafe and feel they should have kept the car until the part arrived. |
| Vehicle Mileage at Failure | 10400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | 5XYKT3A13BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |