| Issue ID | 958751 |
| Internal NHTSA # | 10492038 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 08/12/12 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I bought my 2011 kia sorento preowned certified car on 12/07/2012, the next evening 12/08/2012 i was driving home from town and about one block before i got to my residence i heard a noise like something hit the bottom of the car. I then turned into my driveway and as i began to come to a stop i realized i had no brakes in turn hitting another persons car that was parked in my driveway. 911 was called because my son and myself were injured, as the fire department inspected the car he found on the drivers front wheel that most of the brake had fallen apart, the brake fluid was low also, later one of the brake pads was found on the road not far from my driveway none of the other missing parts were found. I have been trying to talk to kia and they don't seem to care nor have they tried to rectify the problem after a solid month. Today when i was looking up a phone # for yet another kia dept i found that there was a recall for 2011 kia sorento for the exact same thing with my car. Kia's "preowned certified" program guarantees that the car went through a 150 point inspection brakes being a top priority. All they will say is they can fix my smashed car and that's it, i was lead believe i was buying a "certified 150 point inspected" car which was not the case. The car is not safe i want what i was told i was buying. Thank you |
| Vehicle Mileage at Failure | 43326 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OAKHURST, CA |
| VIN pattern | 5XYKWDA21BGXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |