| Issue ID | 947505 |
| Internal NHTSA # | 10481442 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 02/09/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After start up when shifting from park to reverse the transmission will shift violently and will produce the same reaction if you try to shift it back into park. This has occurred intermittently and otherwise the transmission shifts normally. If you attempt to drive the vehicle once this occurs it feels underpowered as if the transmission is locked in a higher gear and there is no eco indication or indication of what gear the transmission is in. We took the vehicle to the dealer where it was purchased on 10/13/12 and picked it up on 10/15/12 and were told that the software had been upgraded to prevent this. Since this upgrade the transmission has slipped out of gear twice while backing out of the driveway. When you shift back into park it produces the same violent shift. I have contacted kia's roadside assistance and they are coming to take the vehicle back to the dealership on 10/23/12 since the last attempt to repair this concern did not work. |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESTERFIELD, SC |
| VIN pattern | 5XYKURA23BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |