| Issue ID | 910548 |
| Internal NHTSA # | 10450837 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 06/03/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Sometime in oct. 31, 2011, my kia sorento 2011 failed to start up. It took me to dial my cell and call kia roadside assistance to deal with this problem. And now, march 6, 2012, another problem, worse than the first, occurred. It was tuesday morning, while i'm excited to report to work early for a scheduled post conference with the asst. Principal, one of my evaluators, i just can't work and get the post conference done due to the failure of my kia sorento 2011 to move via d shift. I went outside to see what happen but i don't see any outside trouble until another driver asked me what's wrong and heard something underneath from my kia sorento 2011 then he said --- transmission. I called kia roadside assistance and waited for almost three hours until we get there at orr kia-mitsubishi dealer shreveport (same dealer where i got my kia sorento 2011). I was told to rent a car for 2 - 3 days since they can't provide me a dealer's temporary car to keep me going and do what i'm supposed to do. After 2 days, i called and was told that indeed transmission is the problem. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHREVEPORT, LA |
| VIN pattern | 5XYKU3A17BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |