| Issue ID | 1281761 |
| Internal NHTSA # | 10863738 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 30/04/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving along a rural road at 50 to 55 mph, on five separate occasions over the last 3 years, our 2011 kia sorento has suddenly and harshly downshifted from sixth gear to about fourth gear. When this occurs, the jar is similar to having hit a large animal in the road and the entire car shakes. The transmission will not shift up or down after this event and stays in that lower gear until the vehicle is turned off, then turned back on. After doing so, the transmission shifts properly. The vehicle has been to the dealer four times, two of which there were no codes showing from transmission operation. A transmission temperature sensor was replaced, with no further events for over a year. The latest episode delivered a code p0748 and the service technician completed a tsb038 tcm upgrade. The vehicle has only 27,000 miles. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PENSACOLA, FL |
| VIN pattern | 5XYKT4A18BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |