| Issue ID | 1225881 |
| Internal NHTSA # | 10779462 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 02/10/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We purchased a used 2011 kia sorento from an individual. The vehicle had roughly 19,000 miles. The car was fine until approximately 35,000 miles. While leaving from a stationary position, on the interstate or just main roads, the transmission started slipping, lurching, and at times would not engage. We took the car to our loacal kia dealer and were told that they could not find anything wrong. At roughly 45,000 we again took it to the dealer and got the same response. At 58,000 the car would hardly drive so we took it back in. The dealer told us that the computer wasn't giving them any codes but could tell there was a problem. After going back and forth, kia replaced the transmission. Now at 78,000 miles, we're having a o take it in for transmission issues and the car is making terrible noises. We took it out o the dealer and were told at first that there was nothing wrong. Later in the afternoon they came back and said our intermediate drive shaft needed to be replaced. Cost $598. After some research, i saw you that there was a recall on my model year cars, but my vin number did not fall into the recall. How can they tell me that these issues have nothing to do with the recall for the intermediate shaft!?!? These failures fit the recall details exactly. Why weren't the bad shafts caught and replaced when the transmission was replaced? I asked the dealer about the recall and was told my vin did not fit the recall. I called kia and was told that my vin has no open recalls. Basically again my "vin" was not in the recall. All the exact same issues, but the problems have nothing to do with the original 2011 recall. Kia/hyundai are the only car manufacturers that do not transfer their 100,000 mile 10 year power train warranty to a 2nd owner unless it's purchased through a dealership. It's frustrating that a large car manufacturer will not just do the right thing. |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JULIETTE, GA |
| VIN pattern | 5XYKU4A22BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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