| Issue ID | 1204976 |
| Internal NHTSA # | 10744950 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 18/07/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2011 sorento lost all power after a high pitched whirling noise while driving on a 55 mph highway. We had it towed and learned the transmission was gone. Once the vehicle was taken apart, the intermediate drive shaft was excessively worn, warped and obviously in need of repair. Quick research on your site and kia's site showed the recall concerning right sided drive shaft leading to transmission failure if not taken care of and the made on dates which included my car's date (march 16, 2010). My calls to kia motors, my local dealer, and the service manager only uncovered that my warranty was no longer valid. I have explained to everyone i am well aware of this but would like an explanation as to why my vehicle with a march 16, 2010, born on date, with excessive wear on the drive shaft that lost power while driving on a 55 mph highway just as the recall states (almost to a t) was not covered. No one and i mean absolutely no one can explain to me why it is not covered. |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ADAIRSVILLE, GA |
| VIN pattern | 5XYKT4A13BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |