| Issue ID | 874056 |
| Internal NHTSA # | 10417814 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 04/08/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Transmission broken for 4th time. Vehicle towed for 4th time. One new transmission installed in nov 2010. On 04 aug 2011, while at bank, multiple warning lights came on and vehicle, with my spouse, a us naval veteran and (disabled), when she could not put vehicle in park, neutral, or reverse. As she sat crying for the 4th time the vehicle has let her down, she got the attention of 2 women whom came over and noted the problems and took photos for when the dealership "crown kia" in tyler texas says "we cant duplicate your concern." we are now writing our second demand letter and will take kia to circuit court to get our money back and get away from this dangerous vehicle that has left my wife stranded for the 4th and last time due to gross neglegence and violation of the magnusson moss waranty act and the state of texas lemon laws. The cruise control has broken 3 times and is still broken. The vehicle has pulled to the right since purchase. The kia sorento has left my spouse stranded on multiple occasions including an out of state trip to ft. Bragg nc while attempting to visit active duty son home from iraq. And the icing for all potential/future kia owners, this is our 7th kia. Yes, this is how kia rewards customer loyalty. *tt |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TENNESSEE COLONY, TX |
| VIN pattern | 5XYKT4A14BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |