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2011 KIA SORENTO Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	866215
Internal NHTSA #	10409293
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SORENTO
Model Year	2011
File date	17/05/11
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	I filed this report 6/23/11 on kia. Com consumer care website: 2011 sorento lx (4cyl awd) transmission has locked up multiple times. At 40 mph during acceleration, loud bang followed by severe jerking, (hard down-shift), loss of drive (engine continues to run but does not shift into gear), coast to stop,put in park. First few times it drove okay after a complete stop and from park, this last time it would not shift beyond 40 mph. Towed twice to dealer but they were unable to replicate the issue in the mileage that they drove it. Vehicle purchased 01/30/10 with 24k miles. Mileage at the last service was 33k. First event 5/17, occurs every 4-5 days or approx 200-250 mi. Chk engine lt / transmission light have never come on, computer diagnostic doesnt register any issues. The dealer was very nice but without kia's approval would not keep the car long enough to find the problem. I asked kia directly to provide a tech to drive the car long enough to experience the issue but they have refused to authorize it and have also stated that without verification they will not approve any repairs. I am very afraid that next time it happens it will cause a serious accident. I have already had two close calls on the freeway 6/28: the same issue occurred again 4 days ago (6/24) on a narrow two lane road while accellerating after a stop sign (again about 40-45 mph). This time it lost all drive and rpm's did not go up when pushing the gas pedal. Put it into park and tried two more times before it finally drove. Today 6/28, at a gas station the car would not go into reverse. After several tries to shift into any gear, turned it off and on again and it drove okay out of the station but 200 yds later as i was accelerating up the ramp to enter i-5 (a 6 lane freeway during early commute) it made the same loud bang, jerk and then lost drive, coasted to shoulder. Turned engine off, waited a few minutes to restart, it was not very responsive but i was able to exit the freeway.
Vehicle Mileage at Failure	31000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ROSEVILLE, CA
VIN pattern	5XYKTCA14BGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MPATFS85H7H562099 WMZ43BR02M3M78450 1FMRU1862XLC39094 WDD2120341B247716 1C6SRFDT8LN253930 RFVPMPMP241008751 WAUZZZ8H33K007235 MMDDK2W7ADW138736 4CG631H1047260742 WAUZZZF44KA055847 XW8LC6NS1LH400211 JF2SJAJC3HH511057

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2011 KIA SORENTO Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2011 KIA SORENTO Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?