| Issue ID | 849547 |
| Internal NHTSA # | 10390493 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 03/03/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I was driving my 2011 kia sorento from arkansas to indiana. I stopped off to get gas and felt like someone bumped me in the rear end when i came to a stop. I looked behind me and there was plenty of room between the car behind me and myself. I wasn't sure what it was so i didn't really think too much about it and went on my way. The next time i got off the interstate and stopped, it did it again. I then called the dealership i bought my sorento from and made an appt to take it in the following day. Needless to say it didn't make it to the next day. As soon as i got off the interstate (thankfully at my exit) the transmission went completely out. I then had to call roadside assistance and they had to tow it to the dealership. The next day i went to the dealership to find out that they were going to have to put a whole new transmission in my vehicle. I was provided a rental car until the service was complete. The thing was i was only in town for a long weekend and had to get back to arkansas. They told me that i could drive the rental car back to arkansas but would have to come get the sorento when it was ready. (they would not ship the sorento to me) it did end up working out ok, my mother and father inlaw picked up the sorento when it was fixed and i drove one of their vehicles down to arkansas. They brought the sorento down to me on their vacation. I am very disappointed that the transmission went out in my brand new vehicle. I don't think that i will ever feel totally safe driving it again. I'm always going to be wondering what is going to happen next. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE HALL, AR |
| VIN pattern | 5XYKT4A18BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |