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2011 KIA SORENTO Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	845612
Internal NHTSA #	10384069
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SORENTO
Model Year	2011
File date	22/02/11
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	While driving with cruise control set at 60 mph and transmission in the drive position, the vehicle suddenly down-shifted into 4th gear and held that position without shifting manually or automatically. The sudden shifting of the transmission would be similar to revving an engine in neutral and then shifting into drive with the rpm's very high and the sensation was a loud thud/thump sounding like i jumped a curb, with a similar sensation from the driving position. I was able to drive, but could not shift out of 4th gear even when i stopped at a safe location a few miles up the road. I was able to manually put the vehicle in n, r and p. I parked the vehicle and turned off the engine. I waited 15 seconds, restarted the vehicle and put it back in drive. At this point the engine returned to normal operation and shifted fine. No unusual noises or changes were noted. I was on the phone with the sales person who sold us the vehicle and he mentioned something about a computer glitch that handles automatic shifting. The vehicle in question has approx 3200 miles on it and this is the first major concern i have experienced.
Vehicle Mileage at Failure	3200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SAINT MICHAEL, MN
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDD2120572A030458 KMHLM4DJ1SU144384 MR2BT9F3601213124 WVGZZZ5NZLW874876 1FTNX21F9XEA71081 WDD2193221A068825 WMEEJ31X98K130411 1VWAT7A3XHC072862 KMHJT81VBBU255307 1G1PC5SB7E7173474 Z94C241AAMR233601 WF0XXXTTGXFU00814

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2011 KIA SORENTO Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2011 KIA SORENTO Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?