| Issue ID | 830169 |
| Internal NHTSA # | 10368160 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 21/11/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Transmission and driveshaft broke 21 nov 2010 barely making it across busy intersection. Vehicle is 2011 kia sorento. Purchased in february 2010 (in texas), kia sorento broke down out of state (ft. Bragg, nc) thanksgiving week 2010. Kia had vehicle towed to nearest dealer - a+. Kia provided rental immediately - a+. Kia dealership reported transmission and driveshaft would need to be replaced. (vehicle started but would not move and made grinding noise). Kia now states "we do not have a followback policy" meaning i'm supposed to pay for vehicle to be returned from near ft. Bragg nc to where i reside in texas - f. Any one know the law? I have owned 7 kia's including this one, you would think kia would reward such loyalty? |
| Vehicle Mileage at Failure | 15347 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TENNESSEE COLONY, TX |
| VIN pattern | 5XYKT4A14BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |