| Issue ID | 1365117 |
| Internal NHTSA # | 10967659 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 27/02/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On february 27, 2017, my 2011 kia sorento's engine died. I had only one warning that there was a problem and that was a lack of power. I was going up a slight hill and i had to floor the gas pedal to maintain 20mph up it. I went out at 830pm that night to take it to my mechanic and my sorento would not start. I had it towed to gorring automotive at 1030pm. On march 1, 2017, mr. Gorring called and told me i would need a new engine. I contacted century 3 kia and spoke to the service manager dan. He stated that i needed to bring it back to the dealership to have it looked at. I also contacted kia consumer number and spoke to eric. Eric told me the same information and i stated i did not want to pay for the diagnosis again. I had my sorento towed to century 3 kia on march 1, 2017. Dan stated that he was surprised that my vin was not on the extended warranty list. On march 3, 2017, dan from century 3 kia called me and said that i did need a new engine. Charles from kia's consumer number and dan from century 3 kia both stated that if i was the original owner they would replace the engine at no cost to me but since i am the second owner of the sorento, it would be my responsibility. I inquired at the cost of labor and was told 15 hours at $108 an hour. I have looked around and found that most engines with roughly the same mileage as mine are around $2,500. The total cost will roughly be between $4,500 and $6,500 total with all the fluids and other parts needed to return my sorento to a functional state. I purchased the sorento with 53,857 miles on it and had it for one year. I put 12,000 mile on it roughly. My sorento had roughly 65,500 miles on it when this happened. I have done some research and found this to be a common problem with the 2. 4l engines. If this is true, why has kia not done anything about it. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCKEESPORT, PA |
| VIN pattern | 5XYKTCA11B0XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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