| Issue ID | 1114759 |
| Internal NHTSA # | 10639234 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 26/04/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 4/26/14 my sorento cel light was flashing & vehicle running rough. After shutting off and restarting, no issues, contacted dealership took in for service 5/9/14, they said they were unable to diagnose problem as it was not doing it at that time. On 7/25/14 cel light flashing & running rough again, called dealership and took in 8/9/14, again they said they could not diagnose and no codes showing up or in history stated they have a call into kia motors and opened a tech line case have never heard anything back from them. 9/18/14 cel light flashing and running rough, i contacted dealership that i always have used since purchase of vehicle but another dealership was close to my workplace. I refused to shut the vehicle off because when you do, it resets everything and it cannot be diagnosed. I took vehicle to dealership, left it running till they could put the obd scanner on it to code it. I received call from manager, he stated that they were able to get codes from it and that 2 coils were misfiring. They shut the vehicle off, it would not start. They left it sit an hour and it started up and they tried to code it again and nothing showed in the codes at all, not even code history. They replaced two coils, then on 9/25/14 the cel light started flashing again and running rough. I immediately contacted the dealership that just changed the coils, he didn't have much to say. Asked me where i purchase my gas from and that he couldn't do anything today because they close at 4:30 and it was after 4:00 then. When i shut the car off, it would not start. Left for work this morning and you would never know anything was wrong, ran fine. There is obviously something going on that somebody needs to figure out because i am not going to be handed a big bill for repair once my warranty expires, as this has been an ongoing issue for 5 months now. |
| Vehicle Mileage at Failure | 41300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHERN CAMBRIA, PA |
| VIN pattern | 5XYKT3A17BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |