| Issue ID | 952318 |
| Internal NHTSA # | 10485923 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 12/11/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Put key in ignition, all lights on dash came on as normal, radio came on as normal, engine did nothing, made no sound whatsoever. After several attempts to crank vehicle eventually started. After the 3rd time this happening i took it to all star kia of baton rouge (the only kia dealership in the baton rouge area, which is approximately 45 minutes on a good day from my home). Vehicle was there only 30 minutes when i was told it was my battery, which i knew was incorrect because everyone knows a dead battery would not have allowed my radio and all the electrical components to come on, but i allowed the to give me a new battery without question. One week later the same exact problem. This time i had it towed to the dealership because i could not get it started and quite frankly am tired of wasting my time and gas money on the same issue. This time they said it was the fuse block, said all kinds of other garbage that did not make sense to the average intelligent person. Did not have the car back 2 days and the same thing, wont start. I have called the dealership and will have it towed monday again. Do not expect it to be fixed, the mechanics at this dealership do not seem to know anything about vehicles or what makes them crank, run, and go. |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENWELL SPRINGS, LA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |