| Issue ID | 797308 |
| Internal NHTSA # | 10339299 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 03/06/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 kia sorento. The contact started the vehicle and there was a loud, unusual clunking sound coming from the engine. The vehicle was taken to the dealer where the contact was informed that the computer was not completing the diagnostic test before the starter would engage. As a result, the dealer was unable to properly diagnose the vehicle. The vehicle was not repaired. The contact stated she had noticed the failure since the date of purchase. The current is 6,983 and the failure mileage was 725. The consumer stated the noise seems to come from the computer and the drive train. Updated 091/16/10 updated 09/15/10. *lj |
| Vehicle Mileage at Failure | 725 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BAROURSVILLE, WV |
| VIN pattern | 5XYKUDA20BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DUTCH MILLER |
| Dealer's telephone number | |
| Dealer's city | BARBOURSVILLE |
| Dealer's state code | WV |
| Dealer's ZIP code | 25504 |