| Issue ID | 1609438 |
| Internal NHTSA # | 11268001 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 30/09/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I went to the store and tried to open the back passenger driver's side door from the outside and it would not open. I thought that the child safety locks were on so i went inside from the opposite side and opened the door. Still haven't figured out why i can't open my door then today the other side will not open now. Both back doors will not open from the outside, this is a huge safety issue. What if there was an accident god forbid or a fire and i had my children or grandchild in my vehicle and could not get them out! Kia needs to recall this immediately. Looking back i can see a number of complaints and this is just unacceptable. Please help with this issue. Thank you |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRICK, NJ |
| VIN pattern | 5XYKTDA20BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |