| Issue ID | 1571281 |
| Internal NHTSA # | 11218747 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 01/03/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | i am not able to determine if it will be covered or not. Most likely it will not be covered because the cs1603 can only be completed once, and only under the 5 years/ 60,000 mile warranty. The vehicle is considered out of warranty by the year as it goes by the original warranty start date of 06/04/2011. However, we can look into possible goodwill assistance with the repair that is needed. Of course i am not able to guarantee anything upfront. Kia motors america, inc. 111 peters canyon rd irvine ca 9260 on friday, april 5, 2019, 8:43:00 am cdt good morning, i would recommend taking the vehicle into your local kia dealership to have them diagnose the concern. Typically, the repair can only be repaired once, but they will be able to diagnose it to see what is causing that to occur. I am not technically trained in my office, so i am unable to determine if the cs1603, or recall, could be causing this or not. A kia dealership would be able to determine that. If you need assistance setting up an appointment please let me know, and i will be more than happy to help. Subject: re: 13091874 yes, my concern is that i took my 2011 kia sorento into the local kia dealership for a door lock recall while i wasn't having any problems. They did a repair. Now, every so often, the only door lock, where you can put a key in, you turn the key, and nothing happens. Then you turn the key again and the front and back door locks will unlock. In some cases not. So, i am now having problems with the door lock system where before the recall i had none. So, i am wondering if there is another recall, or what is going on???? |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RACINE, WI |
| VIN pattern | 5XYKT3A11BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |