| Issue ID | 1349733 |
| Internal NHTSA # | 10945879 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 12/01/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Driver side door on my 2011 kia sorento stopped working yesterday,. Would not open by remote or key. I had to climb in and crawl over to drivers door to get into car. This is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding. If i was pinned in my car going under water and no one could open the door by any means then i would drown. Just how many complaints do u need to have to recall your obvious defect? I have seen an alarming number of people who have complained to you on the same but no actions are taken by kia to remediate this dangerous default. People have been charged up to $900 to kia dealership to fix their shoddy cost saving cheap door only to have the other door(s) on their car go out within weeks. In other words, we should always be ready for this much reported safety hazard! It is going to flood in houston tomorrow... Hope i am not trapped in my car due to your negligence. Oh and there are lots of other issues that could happen, unable to get my grandchildren out of the car in a houston summer! |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW CANEY, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |