| Issue ID | 1392115 |
| Internal NHTSA # | 11005393 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2011 |
| File date | 01/04/17 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 kia sorento. The contact stated that the instrument cluster failed and different warning indicators illuminated, such as the all wheel drive and check engine. Also, the odometer failed and the speedometer would not display speeds past 20 mph. The vehicle was taken to three different dealers (midtown kia in tulsa, ok, boomer kia in oklahoma city, ok, and bob moore kia in oklahoma city, ok). The dealers were unable to replace the instrument cluster and reprogram it because it was against state laws. The manufacturer was not contacted. The failure mileage was approximately 140,000. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAPULPA, OK |
| VIN pattern | 5XYKT4A20BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |