| Issue ID | 890785 |
| Internal NHTSA # | 10434312 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2007 |
| File date | 01/11/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | This car was purchase new from the dealership. It has always been serviced by the dealership. After a recent oil change i heard a "whine" noise in the rearend so i took it into the dealership. After inspection they say i need a new rear end for $2000 and that it is not covered under warranty because on previous work they mentioned that a change in fluid was requested. If this change in fluid was so important why was i not informed. This is like a doctor saying if you do not do this you will die. I also have purchased a second kia from this dealership and am very loyal. Now i feel that both kia and the dealership have thrown me under the bus. Who can one trust in today's world. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCOTTSDALE, AZ |
| VIN pattern | KNDJD736075XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |