| Issue ID | 664303 |
| Internal NHTSA # | 10218976 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2007 |
| File date | 16/02/08 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving my 2 month old 2007 kia optima ex 6 cyc with 4,000 miles on feb 16 about 10:45 pm when it lost power steering and other car functions. I had just exit an expressway (ih 35) to reach my home when i heard a large clunk and warning lights appeared re: loss of electrical power from to the battery. I was unable to initial steer the vehicle b/c the power steering was not working with significant difficultly i gained control for the short mile distance to my home. This car is being used under normal driving conditions. I looked under the hood and saw that the main engine belt had come off and a large round metal circular gear was laying against the engine block. The engine belt had come off all the pulleys which runs many major engine functions. I had the kia towed it the following monday (2/18/08) at 8am to kia in georgetown, tx . Kia service mgr., matt, around 5pm said that the harmonic balancer "broke and it wasn't supposed to do that". When asked how this could happen with a brand new car, he said it just happens. Kia customer service rep, eddy, told me this was a major part and repair. Both kia reps remained very vague on explaining if this part was a result of an optima defect that caused the harmonic balancer to fail early and easily. This was a serious safety hazard that may/could have ruin my crankshaft, engine, and caused serious injury to many drivers present. I realized that i was very lucky this did not happen while on the expressway at 70 mph else you would never hear this story. This reason and kia |
| Vehicle Mileage at Failure | 4400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GEORGETOWN, TX |
| VIN pattern | KNAGE124375XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 17/11/07 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HEWLETT KIA |
| Dealer's telephone number | 512-681-3100 |
| Dealer's city | GEORGETOWN |
| Dealer's state code | 00 |
| Dealer's ZIP code | 78626 |