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2005 KIA SORENTO Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	638716
Internal NHTSA #	10198321
Manufacurer	KIA MOTORS AMERICA, INC.
Brand	KIA
Model	SORENTO
Model Year	2005
File date	31/07/07
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	While driving the vehicle the motor started knocking extremely loud. Did not overheat and oil level was fine. On july 31 i received a phone call from ms stevens (central kia) to authorize for the diagnosis of the vehicle. The cost to diagnose the problem will be $80. 00 if not covered under warranty. On august 1st i received a call from ms. Stevens stating the technician saw signs of ? Sludge? When he removed the oil cap. Ms. Steven questioned if there was knocking noise prior to the failure. I explained there was no noise present and the last oil change was approximately 3,800 miles ago. Ms. Stevens said she had to get authorization to proceed to go any further because of the evidence of ? Sludge?. If the failure was due to ? Oil starvation? It would not be covered under warranty and the further diagnosis would cost approximately $500. 00. I quickly dismissed the possibility that the engine had been ? Oil starved?. If the engine was oil starved the failure would most likely happen over time. This failure was immediate. Ms. Stevens agreed and even mention that she has seen and the technician as experienced a malfunction with a wing nut and bolt breaking and falling into the lower part of the motor. She believed that is what happened in this case which would be covered under the 100,000 mile warranty. On thursday august 2nd at approximately 11:00am i went to central kia in plano and met with ms. Stevens. Ms stevens told me the work on my vehicle had not begun. At approximately 1:30 pm i received a phone call from ms. Stevens stating a malfunction in the motor occurred involving a failed part (bolt). Ms. Stevens now is requested for me to produce maintenance records or the defective engine will not be covered under warranty. It is very frustrating to me to know that kia knew of the faulty part prior to the diagnosis, then finding the problem then placing the monkey on the consumers back before they will cover it under warranty. *jb
Vehicle Mileage at Failure	47000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SHERMAN, TX
VIN pattern	KNDJD733X55XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	15/04/06
Was original owner?	N
Anti-lock brakes	N
Cruise control	Y
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	MIDWAY KIA
Dealer's telephone number	903-870-1489
Dealer's city	SHERMAN
Dealer's state code	TX
Dealer's ZIP code	75090

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2005 KIA SORENTO Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2005 KIA SORENTO Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?