| Issue ID | 739123 |
| Internal NHTSA # | 10284012 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2004 |
| File date | 12/09/09 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On sat. Sept. 12, 2009, i was on the express way and noticed that my 2004 kia sorento was slowing down. I immediately looked at my dashboard to see if any lights were on, none on. I then noticed that my heat gauge was at h. I immediately pulled of at the next exit and there was a gas station at the corner. Steam started to come from under the hood and fluid from under the car. I had it towed home because it would not start. I then had it towed to a kia dealership service dept and they looked at the vehicle. The service manager called to inform me that my engine was gone. I said gone. How did that happen. He said because i drove it too long after it started to shut off. Ii explained the car was slowing down and i immediately pulled off the express way to a gas station (which is right off the ramp). I did not drive it far. He told me i had 2 choice, a new engine for $10, 000+ or a used engine $6300+. It was no longer under warranty as of 10/2008. I am devastated. I thought the company offered a 100,000 mile warranty. I had about 87,000 miles on the vehicle. I called kia headquarters and they are looking into this matter. I am awaiting a reply from them. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORLAND HILLS, IL |
| VIN pattern | KNDJD733645XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |