Issue ID | 1462393 |
Internal NHTSA # | 11089677 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SEDONA |
Model Year | 2017 |
File date | 26/02/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | When i bought this car i was not given any warnings/information about the edible wiring in the auto even though there are numerous complaints and lawsuits about this problem. I could find nothing in the provided literature. I am a 73 year old widow and i had researched this car. It rated high for safety. I had to have a safe car. In february,2018 while i was on the road warning lights about abs appeared and the rear washer did not work. Diagnosed as chewed wiring. The dealership said not their problem! A few weeks later the car stalled on a highway and warning lights said abs and the cruise control did not work. A few minutes later the check engine light came on. The car fell to pieces as i was driving. Again diagnosed as chewed wiring. Again had it repaired at my expense. I researched and spent several hundred on repellants, etc. I had inside the car and all around the car surrounded with everything i could find. I called an exterminator but he saw no evidence of rats. Possible squirrels. Game cam took pictures of raccoons. Thought maybe i was safe. Two weeks later no water to front or rear windows. Dealer said about 8 inches of the water hose had been eaten. My previous car (chevy uplander 2008) sat in the same place for over 3 years and no wiring problems. Research showed most cars today made with soy-based wiring that attracted rodents. I am not safe driving this car. There were no warnings about a know problem. The dealer denies all responsibility and the manufacturer customer complain department will not return my calls. When i call them they say "not their problem". I say it is their problem!! I want a buyback or at least wrapping all the wiring with repellant tape, refund of all money spent in repairs and preventatives, a promise to fix any future damage and a monetary award for all my stress and inconvenience. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SHREVEPORT, LA |
VIN pattern | KNDMB5C10H6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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