| Issue ID | 975881 |
| Internal NHTSA # | 10508643 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | SEDONA |
| Model Year | 2012 |
| File date | 16/04/13 |
| Component | EQUIPMENT:MECHANICAL:JACKS |
| Product type code | VEHICLE |
| Description of the problem | We had a flat tire on our 2012 kia sedona. When my husband put the vehicle on the jack to change the tire, the jack crumpled like an empty soda can. This was the first and only time that this factory provided jack had ever been used. If my husband had been under the vehicle retrieving the donut, he could have been seriously hurt, or worse. We went to the kia sussman dealership in jenkintown pa and they refused to replace the jack for one that was safe, said that these pieces were not part of the warranty and to leave and take the jack with us. I am very concerned that one of these defective jacks will crumple on someone else while they are under their vehicle and be hurt or killed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ABINGTON, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |