| Issue ID | 1186192 |
| Internal NHTSA # | 10721404 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SEDONA |
| Model Year | 2008 |
| File date | 02/03/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have had numerous problems with the passenger doors. Recently in march the left passenger door came open while driving with my 7 year old in that seat. I had to pull over and close the door but it wouldn't stay latched and ended up tying it with a rope to keep it closed. I took it to the dealer and called kia customer service who fixed the car and paid for it with their good will service. This weekend the same thing happened on the right side passenger door. This morning i called kia customer service and they said they would pay for the $93 part but i had to pay for the $300 labor charge. I have had numerous problems with the electrical doors not shutting in the past. I have been told the motor is to small for the door. I am now concerned because the doors are not latching and flying open at anytime. My children's safety is at risk. When speaking with steve at kia customer service i asked to be contacted with the regional manager and was refused. Steve spoke to the regional manager who said they would pay for the part but not the labor and couldn't give me any explanation as to why the doors are not latching and he would not take my call. I do not want to have to worry about my children's safety and they do not feel safe riding in the car. I just want the car to operate in the way it is intended and not have these safety issues. |
| Vehicle Mileage at Failure | 102000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AKRON, OH |
| VIN pattern | KNDMB233886XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |