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2004 KIA SEDONA Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	623582
Internal NHTSA #	10185752
Manufacurer	KIA MOTORS AMERICA, INC.
Brand	KIA
Model	SEDONA
Model Year	2004
File date	08/12/06
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	My 2004 kia sedona has 24,000 miles on it and is in the 3 year 36,000 mile bumper-to-bumper part of the warranty. My check engine light came on and the car was towed to albert kia. The service manager said the car had a blown engine and that it would be replaced under warranty, however, we needed to bring in all the oil change records for warranty purposes -which we did. That dealership went out of business and the car was never repaired. A rep from kia usa told me that they were going to tow my car to balise kia in warwick, ri. Two days later, scott, the service manager at balise, called to tell me that he and the district manager had looked at the car and it was determined that it had 5 liters too much oil in it. I told scott that the service manager at albert kia had already diagnosed the car and reported a blown engine, never once mentioning anything about too much oil. Within the 72 hours, jeff from kia usa called and informed me that he had my case. After a brief review, jeff asked me to fax over the service records to him. On january 16th, my case was given to russell stuart. Later in january, the kia dm and i checked the oil together and noted that it was not over the fill line. The dm removed the oil cap, looked at the underside, and noted that it filled covered with sludge. The dm now stated that the car never had an oil change - voiding the warranty. I asked if the sludge on the back of the cap was the result of a blown head gasket. The dm said no. My son, an ase master technician, found a kia issued technical service bulletin stating that some 2004 sedona models with the 3. 5 liter engine had a defect that left a score mark at the #6 cylinder on the head, resulting in head gasket failure. My vehicle was built 4 weeks after kia said they corrected the problem but kia will not lend any credence to this bulletin regarding my vehicle. I'm stuck with a vehicle that has been out of service for 3 months.*ak
Vehicle Mileage at Failure	24000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	EAST PROVIDENCE, RI
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	01/06/04
Was original owner?	Y
Anti-lock brakes	N
Cruise control	Y
Number of cylinders	6
Drive train type	FWD
Transmission type	AUTO
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	BELISE KIA
Dealer's telephone number
Dealer's city	WARWICK
Dealer's state code	RI
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KM8R3DGE3PU495896 WP1AG295XHLB81787 WDDXJ7JB8FA009400 6X9UN1B0X6P023595 PM1VA74090VB51864 WDC1660572A071316 2C4RDGBG1FR613032 VF7VZZKXZNZ045718 JT121JK1800007212 16653202541353768 WMW31GA0XS7R42887 LSJW74U36NZ181897

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2004 KIA SEDONA Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2004 KIA SEDONA Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?