| Issue ID | 1608586 |
| Internal NHTSA # | 11267312 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | RONDO |
| Model Year | 2008 |
| File date | 28/09/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 kia rondo. While driving at an unknown speed, the vehicle suddenly stopped moving and shut off. The contact was unable to restart the vehicle. A passerby inspected the vehicle and stated that the fuel pump or alternator may have failed. The passerby banged on the fuel tank a couple of times and the vehicle restarted. The vehicle was driven to the contact's home and was then towed to an independent mechanic who diagnosed that the fuel pump failed. The contact researched the failure online and found many unknown recalls on other vehicles. The contact attempted to call the manufacturer, but all lines led back to roadside assistance; therefore, the contact was unable to speak with a live representative. The contact called bill dodge kia (3 saunders way, westbrook, me 04092, (207) 854-3200) and they initially hung up on her. They later stated that their website was down and promised a call back. The contact had not yet heard back from the manufacturer. The vehicle was not repaired. The failure mileage was 150,000. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GRAY, ME |
| VIN pattern | KNAFG525787XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |