| Issue ID | 754002 |
| Internal NHTSA # | 10297822 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | RIO |
| Model Year | 2007 |
| File date | 19/12/09 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | My rear passenger door will not open, even with force. I noticed this about a month ago when i attempted to open it to put in packages. Prior to that i do not know how long the problem of the stuck door existed since i am a single person and rarely use it. I brought it to phil smith kia, they said it needs a component for the locking mechanism, it would cost me around $300. I said i would get in touch with the nhtsas(you) they told me to call kia-which i did, talked to justine(ext-45161), she said they would pay for parts if i would pay for labor. I feel that is not good enough, i never use the passenger rear door, its a defect and the rest of the door locks might also become defective. Then i did a search and this seems to be a common problem with kia rios. What happens if the lock jams when there is a crash, etc. If the lock fails to unlock, it might also fail to lock or come unlocked while driving. I would like kia to replace the existing rear door lock free of charge and to examine the rest of the locks on my car. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | POMPANO BEACH, FL |
| VIN pattern | KNADE163676XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |