| Issue ID | 1562224 |
| Internal NHTSA # | 11206016 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2017 |
| File date | 30/01/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 kia optima. The contact's vehicle received an oil change by alm kia south (4310 jonesboro rd, union city, ga 30291). After the service was performed, while driving approximately 35 mph, the vehicle hesitated, stalled, and the check engine warning indicator illuminated. The contact drove the vehicle back to the dealer where it was diagnosed that the vehicle needed a new engine. A loaner vehicle was provided. The vehicle had been at the dealer since january 30, 2019 awaiting repairs. The manufacturer was notified of the failure and they offered to delete five payments off the original loan. The vehicle was not repaired. The approximate failure mileage was 40,000. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ATLANTA, GA |
| VIN pattern | 5XXGT4L31HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |