2017 KIA OPTIMA Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA OPTIMA 2017 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA OPTIMA 2017 engine and complaints other owners have filed.
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2017 KIA OPTIMA Engine Problems, Complaints and Defects

 Issue ID1521924
 Internal NHTSA #11161283
 ManufacurerKia Motors America
 BrandKIA
 ModelOPTIMA
 Model Year2017
 File date07/10/18
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemMy 2017 kia optima broke down on 10/7/2018 and the car was towed to fuccillo kia. They requested a copy of my last 3 oil changes because they stated that there was gunk in the engine. I submitted the receipts as requested and a claim was filed with kia's consumer affairs department. The claim was denied on 10/17/2018 because insufficient maintenance. I called kia consumer affairs to ask why it was considered insufficient maintenance. The rep could not or would not tell me why. I went to the dealership and no one would help me kept referring me to the claims department. They agreed to submit an appeal so the district manager would review my claim but that was denied within 24 hours stating three oil changes were not enough. I only submitted the last three receipts as they requested. In total, i had six receipts. I did the run around again and after stating i would need everything in writing (claim denial, warranty info, estimate of damages) from kia and they stated they would not give me anything in writing. I advised them i needed it to get legal representation and then they stated that they would escalate my claim on 10/22/2018 and i should hear from my claim specialist in three business days. They also requested the additional three receipts, which i submitted to them within 24 hours. I called the escalation department weekly to try to get a status on my claim and there was always a reason why it has not been resolved. On 12/11 tammy shamburger called me to tell me that they will not honor the warranty. They would be willing to pay half the cost to fix the car. Total cost $7,814. 89 and i would have to pay $3,907. 45 plus all the taxes. I did ask what exactly is wrong with the car and she stated she could not release the details of my case because it is private information. In addition, they wanted me to sign an offer letter and a release agreement.
 Vehicle Mileage at Failure46000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateTAMPA,, FL
VIN pattern 5XXGT4L19HGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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