| Issue ID | 1126874 |
| Internal NHTSA # | 10651606 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2015 |
| File date | 16/10/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | As the first owner of the car, i have experienced steering issues that could be described as feeling as if the steering does not properly center. I constantly have to make steering adjustments to the left and right to keep the car going straight down the road. The issue becomes more pronounced as the vehicle speed increases. This results in a feeling of lack of safety at highway speeds, especially in moderate - high traffic situations or on narrow roads. I informed the maintenance department at the dealership from which i purchased the car about this issue. A maintenance technician took the vehicle to a drive and agreed that the car had a problem with the steering. The dealership then contacted the kia consumer assistance center who eventually decided that the car was operating normally. Kia consumer assistance center then contacted me to inform me of this. I chose not to accept that this should be "normal" and escalated the issue. Kia motors america then contacted me directly to offer to have a district manager drive the car to observe the steering issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAKE FOREST, NC |
| VIN pattern | 5XXGN4A78FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |