| Issue ID | 1608559 |
| Internal NHTSA # | 11267291 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2014 |
| File date | 12/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 kia optima. When the steering wheel was turned in any direction, it made a clicking noise. The contact took the vehicle to bill bryan kia (9039 us-441, leesburg, fl 34788) where it was diagnosed that the steering coupler needed to be replaced. The vehicle was repaired. The dealer stated that they were aware of the failure and kia issued coverage through extended warranties for certain vehicles based on their location. The manufacturer was made aware of the failure and stated that the vehicle was not included in the extended warranty due to its production date. The manufacturer referred the contact to nhtsa to file a complaint. The approximate failure mileage was 55,751. *cw*jb |
| Vehicle Mileage at Failure | 55751 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MT DORA, FL |
| VIN pattern | 5XXGN4A72EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BILL BRYAN |
| Dealer's telephone number | 352-365-1228 |
| Dealer's city | LEESBURG |
| Dealer's state code | FL |
| Dealer's ZIP code | 34788 |