| Issue ID | 1593938 |
| Internal NHTSA # | 11245253 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2014 |
| File date | 01/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 kia optima. While driving 35 mph over bumps in the road, the steering made an abnormal tapping and knocking noise. There were no warning indicators illuminated. The vehicle was taken to world car kia south (7915 interstate 35 access rd, san antonio, tx 78224, (210) 305-5658) where it was diagnosed that the steering coupler needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to nhtsa. The contact stated that the failure should be covered under the customer satisfaction warranty extension program. The failure mileage was 30,389. |
| Vehicle Mileage at Failure | 30389 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 5XXGN4A74EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |