| Issue ID | 1219138 |
| Internal NHTSA # | 10763371 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2013 |
| File date | 26/12/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Steering ,hard to keep in lanes,loud hard ride. While test driving my 2013 kia optima i told my sales person that i was having trouble keeping keeping it on the road. He said that's b/c its a new car. It'll ease up. I thought it was loud & took smal bumps like a big pot holes. And the gas pedal & acceleration was wierd. He said bring it back & the service department will drive it & fix it. Don't worry. Well after several trips to the service department they said they could not emulate the problem. I asked them to let me drive with service person. Could not do. Break it in & it'll go away. Well at 11,000 miles took it back & complained . Same answer. Now 19,703 miles not only do i have the same problems . They got worse. In addition my paint scratches & chips so easy that there had to be something wrong with my paint. Back to service & body work they told me that was normal. Bring it in for detailing & we will get it looking like new! Don't have $175. 00 to do that . I do not get close to quoted gas mileage. It has a mind of its own it accelerates & gears don't shift . It takes off or doesn't all by itself. Seems like transmission trouble. Its so loud i cannot use hands free phone & conversations are difficult. The steering is so off, i'm afraid i'll get pulled over & fined. Very hard to keep on road. And my car squeaks as you get in & out of my car. Very disappointed. I want an investigation . I'm afraid it will be in an accident & hurt myself & others. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHENANDOAH, PA |
| VIN pattern | 5XXBN4A7XDGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |